VMware vSphere: Troubleshooting Workshop [V5.5]

Summary & Schedule

VMware VSphere: Troubleshooting Workshop [V5.5] Course Information

Course Length: 5 Days

This hands-on training workshop provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® environment. This workshop also increases your skill and competence in using the command-line interface to analyze problems. The workshop is based on VMware® ESXi™ 5.5 and VMware® vCenter Server™ 5.5.

Course Objectives

  • Use the VMware vSphere® Web Client, the command-line interface, and log files to diagnose and correct problems in vSphere
  • Configure SSL certificates
  • Troubleshoot networking issues
  • Troubleshoot storage issues
  • Troubleshoot vCenter Server issues
  • Troubleshoot ESXi host issues
  • Troubleshoot vSphere cluster issues
  • Troubleshoot VMware vSphere® vMotion® issues
  • Troubleshoot virtual machine issues

Pre-requisites

  • VMware Certified Professional 5 – Data  Center Virtualization (VCP5-DCV)
  • VMware vSphere: Fast Track [V5.1]
  • VMware vSphere: Optimize and Scale [V5.1]
  • Equivalent knowledge and administration experience with ESXi and vCenter Server

Experience working with a command-line interface is highly recommended.

Intended Audience

  • System administrators
  • System integrators

Outline

Sample VMware vSphere: Troubleshooting Workshop [V5.5] Course Outline

1. Course Introduction

  • Introductions and course logistics
  • Course objectives

2. Introduction to Troubleshooting

  • Using a structured approach to troubleshooting

3. Troubleshooting Tools

  • Adding the VMware vSphere® Management Assistant to an Active Directory environment
  • Using commands to record information about your vSphere configuration
  • Locating important log files
  • Gathering log bundles for technical support

4. SSL Certificates

  • Implementing SSL certificates for vCenter Server
  • Implementing SSL certificates for ESXi

5. Networking

  • Troubleshooting standard switch issues
  • Troubleshooting virtual machine network connectivity issues
  • Troubleshooting management network connectivity issues
  • Troubleshooting distributed switch issues

6. Storage

  • Troubleshooting LUN connectivity issues
  • Troubleshooting multipathing issues

7. Cluster Management

  • Troubleshooting vSphere cluster issues
  • Troubleshooting vSphere vMotion issues

8. vCenter Server and ESXi

  • Troubleshooting vCenter Server issues
  • Troubleshooting ESXi host issues

9. Virtual Machines

  • Troubleshooting virtual machine state issues
  • Troubleshooting VMware® Tools™ installation issues
  • Troubleshooting VMware snapshot issues
  • Troubleshooting virtual machine power-on issues